We take care to prepare and ship all orders carefully to maintain the quality of honey and natural products, and to ensure they arrive in the best possible condition.

Shipping areas

  • We ship to all states within the United States of America.
  • International shipping may be available to some countries depending on the availability of shipping companies and coverage.

Order processing time

  • Orders are processed within 1 to 2 business days after payment confirmation.

  • Preparation time may be extended during seasons, promotions, and periods of high demand .

Delivery time

Within the United States

  • Standard shipping: 3 to 7 business days
  • Some remote areas may take extra time depending on the shipping company.

International Shipping

  • Delivery time varies depending on the country and shipping company.
    All delivery times mentioned are estimates and are not fully guaranteed, and may vary depending on the circumstances of the shipping companies.

Shipping fees

  • Free shipping on orders over $99
  • A flat shipping fee of $9.99 applies to orders under $99.
  • Free shipping offers may be available during special promotional campaigns.

Track orders

After the order has been shipped. A tracking number will be sent to the customer via:

  • e-mail
  • or text message

This is to monitor the status of the shipment directly.

Customer responsibility

Please ensure the following information is correct when completing your order:

  • full name
  • phone number
  • Delivery address
  • e-mail

The store is not responsible for any delay or loss resulting from the entry of incorrect or incomplete data.

Delays

Some shipments may be delayed due to circumstances beyond our control, such as:

  • weather
  • Shipping companies’ pressure
  • Shipping companies’ pressure
  • Shipping companies’ pressure

In these cases, we will work to track the shipment and provide the necessary support as much as possible.

Receiving orders

Please check the order upon receipt.

If present:

  • Clear damage to the shipment
  • Product shortages
  • Order error

Please contact us within 48 hours of receipt, attaching clear photos of the condition.

Shipping responsibility

The store’s responsibility ends after the shipping company confirms delivery of the order and the shipment status appears as “Delivered”.

In the event of a delivery issue, we will do our best to assist the customer in contacting the shipping company and providing the necessary support.

Product Nature

All of our honey and natural products are natural products, so they may vary slightly from season to season in terms of:

  • the color
  • Body
  • flavor
  • Degree of crystallization

This is natural and reflects the quality of the natural product and its freedom from intensive industrial processing.

Packaging and Quality

All products are carefully packaged to preserve:

  • Container integrity
  • Quality of honey and natural products
  • Product protection during shipping

Contact us

For inquiries regarding shipping and delivery, please contact us via